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CRM Administrator

OmniUpdate is seeking a detail-oriented individual to join our team as a CRM Administrator. The CRM Administrator will be part of our Sales team and will report to the Vice President of Sales & Marketing. The ideal candidate will have prior experience working with Salesforce and can troubleshoot and work with end-uses to ensure that applications meet their needs. This is a full-time position based in our Camarillo offices. This is not a telecommuting position.

How you’ll make an impact:

  • Serve as primary administrator and support for Salesforce, including managing user setup, profiles and customization of CRM Settings
  • Develops and creates customized reports, dashboards, and automation when needed
  • Creates and documents application requirements by working closely with multiple departments
  • Understands the APEX language of Salesforce and assists in training others on how to use the product correctly
  • Processes distribution of new leads from marketing and sales activities to sales teams
  • Manages operational origination of email marketing campaigns and target lists using CRM data
  • Creates and maintains documentation on processes, policies, application configuration and help related materials
  • Coordinates data sharing and integrations to expand CRM usage across various departments and systems
  • Understands and uses programming and documentation best practices

What you’ll need to succeed:

  • Bachelor's degree or equivalent work/technical experience required
  • 2+ years Salesforce experience, Salesforce certification preferred
  • Understanding of relational databases and data integration tools
  • Experience with programming languages such as SQL, JavaScript, HTML, Java, Apex
  • Competent with Windows and MS Office applications
  • Excellent communication and analytical skills
  • Close attention to detail, and ability to work independently, as well as part of a team, on multiple projects.
  • Understanding of marketing and deal flow optimization
  • Self-starter with ability to handle multiple tasks and priorities
  • Maintain a positive attitude that promotes team work within the company 
  • Effectively manage and solve complex problems 

What you’ll gain:

  • Exciting and fun work environment with the support and tools you’ll need to succeed.
  • Generous contribution to dependent medical and dental coverage
  • Flexible schedules
  • Paid company holidays and paid time off (PTO)
  • Learning and professional development opportunities
  • Exciting technology environment with perks

OmniUpdate® is the leading provider of content management solutions designed to streamline content administration and solve the digital marketing and communication challenges of higher education. Our user-friendly platform and award-winning technology and support empower our customers to be engaged and personalized in their communications, cost-effective and efficient in their channel management, and scalable and extensible in their development.  For more information, visit www.omniupdate.com/company/careers.

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